Shipping & Returns Policy

Montgomery Guns will ONLY transfer ownership of a firearm to individuals or agencies in possession of a valid Federal Firearms License (FFL). This means we cannot ship directly to you unless you are an FFL holder.

If you do not hold a valid FFL, Montgomery Guns will transfer your purchased firearm to your choice of a licensed gun dealer in your state.

It is your responsibility:

• To ensure that a firearm is legal to own in your state.
• To contact the FFL dealer and provide their details during checkout.
• To complete all required paperwork when you pick up your purchase from your local dealer.

The buyer is responsible for contacting their transferring FFL to request they send a copy of their FFL to us. Montgomery Guns does not maintain a database of FFL dealers, so you must always provide the dealer’s information during checkout and confirm it via email communication when requested by the Montgomery Guns team.

Our contact information is as follows:

• Email: info@montgomeryguns.com
• Phone: (832) 794-8320

SHIPPING

Shipping charges will be calculated once the order is placed and finalized at checkout. The charges will be agreed upon and billed when the Montgomery Guns team contacts the customer.

Orders process and ship within 3-7 business days upon receipt of full payment and a valid FFL if applicable.

ACCESSORY RETURNS

• Returns are ONLY accepted for merchandise found defective immediately upon receipt and returned within 30 calendar days of receipt.
• Accessory items that have been opened from the manufacturer packaging will not be accepted for return.
• Returns will NOT be accepted for any accessories that have been installed/mounted. Most accessory items have a manufacturer warranty. Please contact the manufacturer if there are any issues post-installation.
• Original shipping charges are NOT refunded if the item is NOT found to be defective. Customers will be responsible for return shipping in these cases. These orders may be subject to a 10% restocking fee.
• All Ammunition Sales / Ammo Components are Final and Non-Returnable.
• Scopes / Optics Sales – Customers must work through the manufacturer if a defect is not identified immediately upon receipt.

NEW FIREARM RETURNS

• VERY IMPORTANT – FIREARM RETURNS!! Please take your time to inspect all firearms thoroughly BEFORE proceeding with the transfer. Once a new firearm is transferred to you, it is considered used, even if un-fired. Consequently, we cannot accept returns on firearms once they have been transferred into your possession. Also, we DO NOT reimburse FFL transfer fees on returned items.
• Upon discovering a defect AFTER the transfer, the firearm MUST be returned directly to the manufacturer for replacement or repair (in accordance with the manufacturer’s warranty policy). By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees associated with returning the firearm to us through your local FFL dealer. Manufacturer repaired firearms can be returned directly to the customer without additional FFL transfer or associated fees. Montgomery Guns will provide a prepaid label to ship the firearm to the manufacturer if a prepaid label is not covered under their warranty.
• In the case of failed background checks and incorrect ordering, original shipping charges are NOT refunded if the item is NOT found to be defective. Customers will be responsible for return shipping in these cases. These orders may be subject to a 10% restocking fee.

To request a return, the firearm must not have been accepted from the dealer, as once accepted, it will be considered a used firearm. If a return is needed, please contact the Montgomery Guns team at (832) 794-8320 or info@montgomeryguns.com to provide the necessary details.